Returns and Exchanges

Returns and Exchanges Policy for Last Stand Hats, LLC

1. Return Eligibility: Customers have 7 days from the date of delivery to request a return or exchange. After 7 days, all sales are final.

2. Condition of Items: To be eligible for a return or exchange, items must be in their original, unworn, and unwashed condition, with all tags attached and packaging intact. Last Stand Hats reserves the right to refuse a return or exchange if the product is not deemed to be in perfect condition for resale.

3. Return Process: To initiate a return or exchange, please contact us at info@laststandhat.com with your order number and details of the product you wish to return or exchange. Our customer service team will provide further instructions.

4. Return Shipping Costs: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. If Last Stand Hats provides a return shipping label, the cost of return shipping will be deducted from your refund.

5. Exchanges: If you wish to exchange an item for a different size or color, please specify this when you contact us. Exchanges are subject to product availability.

6. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [insert time frame, e.g., 7-10 business days] and a credit will automatically be applied to your original method of payment.

7. Non-Refundable Items: Gift cards and final sale items are non-refundable and cannot be returned or exchanged.

8. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately at info@laststandhat.com so we can resolve the issue promptly at no additional cost to you.

9. Responsibility for Packages: Once a package is handed off to the shipping carrier, Last Stand Hats is not responsible for any loss or damage. Customers must contact the carrier directly for compensation in such cases.

10. Changes to this Policy: Last Stand Hats reserves the right to update or change this Returns and Exchanges Policy at any time. Changes will be posted to this page and will take effect upon publication.